Page 4 - Managing_Conflict_Sample_Report

Report 4

Your score indicates an over reliance on Compromise as a preferred method of resolving a conflict. When read together with
Report 2, and Report 3, it can be interpreted as indicating that your efforts to resolve a Conflict usually get interpreted as Avoiding
the conflict or open to compromise with the counter group or individual. This means that your demonstrated behavior in a conflict
situation can sometimes be difficult for the other person to correctly understand and interpret your intentions.

Ideal Response Your Correct Response: 4 /10

3 cases 3 cases 2 Cases 2 Cases
Confront Negotiate Confront Negotiate

Compromise Compromise
1 case 4 Cases

Withdraw

Assertiveness 1 case Withdraw Accept 2 cases Assertiveness 1 Case Accept

1 Case
Cooperate Cooperate

COMPETE Compete on vital issues where collaborating is not possible; When you know you are right; When unpopular actions need to be taken;
When quick decisive action is required; When you as a person are under attack; When Consensus fails; When people are too considerate.
Use Competing
sparingly. Be Persusasive; Fight Fair; Use warnings instead of threats; Assert your authority; Reward the new behavior; Be supportive. Follow up on
Deviations

WITHDRAW Avoid issues of Blame; Dont discuss personalities; Avoid emotional conflicts; Avoid issues where little can be gained; Know when to
postpone an issue considerate. Decide what is important; Be clear about your goals; Stick to those goals ; Avoid without being evasive;
Try not to avoid
people. When postponing give your reason and set a time; Use inviting language; Give the other person benefit of doubt; Use humor to defuse
tension; Watch your connotations and discharge your anger safely.

ACCOMMODATE When you are persuaded or convinced; When others know more and there is little time; When you are overruled by a superior or outvoted
Dont fall into a in a group; When you are outmatched or losing; Make a small sacrifice when it is important to others like doing favors; Accommodte to
pattern of clean up hard feelings. Accept Anger but not abuse; Dont be sore; Explain your motives, but dont defend what happened; Use active
Appeasement. listening; Apologize; Make reparations when appropriate.

COMPROMISE When people with equal power face a win lose situation; When you need temporary solution to a complex issue; When you need an
Try not to expedient decision under time pressure; When more assertive modes would harm a relationship; When competing and collaborating have
compromise on failed. Considerate. Determine the facts as objectively as possible; Suggest compromise without looking weak; Make partial
vital issues. concessions as long as they are reciprocated; Insist on a criterion of fairness upfront.

COLLABORATE
When both concerns are vital to an organization; When you want to learn; To merge insights from diverse perspectives; when you need
Recognize and commitment to a decision; to work through problems in a relationship; Be Set the right tone when raising the issue; Identify both
build the people’s underlying concerns; State and accept the conflict as a mutual problem; Say ‘and’ rather than “but”; State integrative problem:
conditions that
enable How can we do both? Stay flexible but where necesssary be firm.
collaboration.
Disclaimer: This report is based on the answers given by the respondent during the assessment. As you read this report,
please consider how the results compare with your own sense of how you respond to conflict Like most psychometric
assessments this report does not claim 100 percent accuracy. You should avoid making major decisions based on the results
of only this assessment.This report is best understood when interpreted alongside other reports like MBTI, Gallup, Hogan
etc. The results of this assessment should not be used to make a judgement about whether any behaviour or any person is www.3elearningstudio.com
good or bad. This report is designed specifically for meeting training and development objectives, and should be used only
for such purposes. sm@3els.in
Vasai East. Maharashtra. India 401202