Page 3 - Managing_Conflict_Sample_Report

Report 3 11.5 17

Average High
Quadrant 1: COMPETE (Confront)
Your scores can be interpreted as indicating that you have reasonable clarity in I think indicates how an individual might consider approaching a
your assessment of such situations and knowing when to use this mode. But, conflict. I act indicates the individual’s demonstrated behavior when
your behavioral response could occassionaly be sharp and reflect exactly how dealing with conflict.
you feel and think about the situation. This in itself is a healthy sign and though 5 12
you do not use this mode often (Report 2), one important watchout could be I think
your demonstrated behavior, which, if left unguarded, may communicate much
more aggression than is required to handle the situation. In such instances it 11 17
could have detrimental impact on the overall situation. I act

Quadrant 2: WITHDRAW (Avoid)
Your score on both scales can be interpreted that, when using this mode your
behavioral response is more likely to be CONSISTENT with your evaluation of the 7.5 11
situation. An average score on both scales indicate that your first response to Average Average
the situation may be muted due to lack of initial or analytic clarity of the
situation, which may get reflected in your behavior as a “pause’ in your
response. Since this is your most preferred response (Report 2), and if read
together with Report 1, it can be interpreted that the “Pause” could be a likely 5 12
consequence of your expectation that the conflict will naturally subside and the I think
situation will Defuse by itself. An important watchout could be that your
“Pause” can be interpreted as “Avoidance” and you unwilling to face the conflict 9 15
by the counter group or individual. This can send misleading signals to all I act
stakeholders in the conflict situation.

Quadrant 3: ACCOMMODATE (Accept)
Your scores on both scales can be interpreted as indicating that your 15
demonstrated behavior is usually INCONSISTENT with what you think about the 5.5
situation. This means that while in Conflict situations even when you are clear Average High
about not giving in or “Accommodating” the counter group or individual, your
demonstrated beahviour may send signals which are contrary to how you want
to deal witht the situation. Report 1 suggests that you have an average
preference for Appeasement, and Report 2 indicates that “Accommodate” is 4 11
your least preffered method for handling conflict. Put together this means that I think
your Appeasing overtures may be misinterpreted, by the other party as you
extending the olive branch, and willing to “Accommodate”, rather than stand 9 15
your ground. This could be exactly contrary to your intentions and may further I act
complicate matters.

Quadrant 4: COMPROMISE
Your scores can be interpreted as indicating that your demonstrated behavior is
INCONSISTENT with how you assess or think about the conflict situation. This 7 14
means that while you have reasonable clarity about when or why to avoid using Low Average
Compromise as a mode for resolving a conflict, your demonstrated behavior
appears to lean more towards accepting“Compromise” as a way forward in
resolving most conflict situations . This is supported by Report 2 which indicates
Compromise your second most preferred approach to resolving a conflict. As I think 8 15
noted in Report 1, your efforts towards “Appeasement” can also be seen as
willingness to “Compromise”. Together, this can be interprted as indicating that
you tend to overuse “Appeasement”, which tends to get interprted either as I act 9 15
“Accommodate” or “Compromise”

Quadrant 5: COLLABORATE (Negotiate)
Your score can be interpreted as indicating that your demonstrated behavior is
very CONSISTENT with how you perceive or analyse the situation. This means 14 17
that others see you respond more or less the way you actually intend to. This in Average High
itself is a very healthy sign, and positive approach of dealinng with and resolving
a conflict situation. This mode stands as your third preference in dealing with
Conflict (Report 2), and it is recommended that you need to use it more often 11 15
and in more diverse situations than you currently do. I think

I act 10 16